# maildesk-server

**Repository Path**: null_186/maildesk-server

## Basic Information

- **Project Name**: maildesk-server
- **Description**: maildesk-server
- **Primary Language**: Unknown
- **License**: Not specified
- **Default Branch**: master
- **Homepage**: None
- **GVP Project**: No

## Statistics

- **Stars**: 0
- **Forks**: 0
- **Created**: 2025-08-21
- **Last Updated**: 2026-03-31

## Categories & Tags

**Categories**: Uncategorized

**Tags**: None

## README

```mermaid
graph TD
    A[邮件服务器] -->|IMAP/SMTP| B(邮件处理网关)
    B -->|Kafka| C[业务处理层]
    C --> D[MySQL数据存储]
    C --> E[Redis缓存]
    F[管理员系统] --> C
    G[客服工作台] --> C
    H[数据看板] -->|ElasticSearch| C

```


---
监控方案

Prometheus采集指标：邮件队列积压量、平均响应时间

关键告警：
* 未处理邮件超过50封
* 客服响应时效超过24小时

```go
// 预留AI分配接口
func smartAssign(emailContent string) string {
    // 调用NLP服务分析邮件情感
    sentiment := nlp.AnalyzeSentiment(emailContent)
    // 根据情绪值选择专业客服
    if sentiment.Score < -0.5 {
        return getSeniorAgentID()
    }
    return getAvailableAgentID()
}

```